Thorsten Pieper studied business engineering at University of Hamburg, Hamburg University of Technology Hamburg and University of Applied Sciences Hamburg. During his studies he worked as project assistant at Lischke Consulting and as working student at Airbus in Hamburg and Toulouse. He further studied at University of Hasselt in Belgium. In 2011 he accomplished his diploma thesis ”How different user groups collaborate with manufacturers - An empirical analysis of rowing sport innovations“ and started his career at TIM institute. For his Dissertation he also researched in 2015 as visiting scholar at Institute for Manufacturing, University of Cambridge (UK). The dissertation explores “Barriers to User Innovation – How do users overcome user innovation barriers?“ and the impact of innovation barriers on the product development process of innovative users. In collaboration with the IfM, Cambridge he also conducts research in the field of sharing business models and the impact of individual sharing behavior on user innovation behavior.Projects + Projects -
Barriers to User Innovation – User Innovation and Owernship
Lead users are known as a valuable source of innovation for manufacturers by applying the lead user method (Herstatt and von Hippel, 1992; Lüthje and Herstatt, 2004). Research has shown, as well, that lead users possess a higher probability to develop user innovations (UI). In an early study Urban and von Hippel (1988) found for instance that 82% of the lead users in their sample developed innovative products but only 1% of users showing no lead user characteristics did so. Nevertheless, in practice not all lead users are innovating and not all lead users starting innovation projects succeed. Several barriers impact the development of user innovations during the development process (Braun and Herstatt, 2007; Morrison et al., 2000; Tietz et al., 2005; Tietze et al., 2013).
The impact of those barriers leads to changes in the user innovation process, to product property changes or in worst case to the situation that users finally give up their innovation projects. Main objective of the dissertation project is to examine in which way barriers impact user innovation activities , how they are interrelated and which strategies users apply depending on their degree of “lead userness” to overcome those barriers (von Hippel, 1986; Franke et al., 2006; Schreier and Prügl, 2008 ; Schweisfurth and Raasch, 2014). Further, the study shall reveal implications how users can be specifically supported to succeed in their innovation activities and how firms may support those activities more effectively by reducing negative barrier-related impacts.
First results show that barriers impact user behavior along the entire user innovation process differently. More precisely, the influence of a certain barrier determines the probability which certain strategy users follow to overcome a barrier: A strong impact of economic barriers can be observed along the entire user innovation process. Users lack predominantly time and money while trying to implement their ideas. Further, technological barriers are very strong barriers with increasing impact while climbing up the development stages and leading predominantly to product property changes. In contrast social barriers in shape of third party acceptance impact primarily the early development phases. Legal barriers with regard to warranty issues are not as relevant as other barriers for innovating users. Instead, private ownership is a clear precondition for innovative activities.
Publications + Publications -
Peer-reviewed Journal Artikel
- F. Tietze, T. Pieper and C. Herstatt (2015), To own or not to own: How ownership affects user innovation - An empirical study in the German rowing community, Technovation 38, 50-63
Andere Journal Artikel
- T. Pieper, R. Janssen, T. Schweisfurth, C. Herstatt (2014), Einbindung von Lead Usern in die Entwicklung von Servicekonzepten – Energieversorger erschließen neue Innovationsquellen im Bereich “’Smart Home“, Wissenschaftsmanagement 20 (2), 50-53
Pieper, T. and F. Tietze (2012), Innovativität gefragt, Rudersport 3: 49-51
- T. Pieper, F. Tietze, C. Schultz, C. Herstatt (2016), To share or not to share – Exploring the impact of sharing behavior on user innovativeness, R&D Management Conference, (R&D-Mgmt. Proceedings), Cambridge (UK)
- F. Tietze, T. Pieper, C. Schultz, C. Herstatt (2013), To own or not to own: How ownership affects user innovation - An empirical study in the German rowing community, Academy of Management Conference, (AOM-Proceedings), Orlando
- T. Pieper (2014), The impact of barriers on user innovation behavior - A qualitative study on the home energy sector, 12th International Open and User Innovation Workshop, Harvard Business School, Boston, Massachusetts, USA
- T. Pieper, F. Tietze, C. Herstatt (2016), To share or not to share – Exploring the impact of sharing behavior on user innovativeness, IfM Working Paper Series No. 6, ISSN 2058-8887, University of Cambridge
- T. Pieper, F. Tietze, C. Herstatt (2013), To own or not to own: How ownership affects user innovation - An empirical study in the German rowing community, Working Paper No. 73, Technology- and Innovation Management, TU Hamburg-Harburg, Hamburg